FAQ’s/ Shipping and Return Policies

Who we are?

We are a family owed and operated business specializing in Vintage, Re-purposed, Reclaimed, and Antique items. We do however offer new items in keeping with these themes to help you complete you dream home. We show monthly at First Monday Days in Canton, Texas. We are located in Arbor Two near the center across from the Cowhill Coffee Shop. We also have a booth open six days a week at Timeless Treasures Antique Mall in Canton Texas at the intersection of Hwy 19 and Hwy 64. Look to our Facebook page for additional shows through out the year.  

Shipping?

We normally ship with in 3 to 5 business days on in stock merchandise  but at peak seasons it may take a little longer. We ship USPS and UPS for our smaller items. Furniture can always be picked up at our Warehouse in Canton TX by appointment and most furniture can be shipped by truck line at the customers cost. All of our Free Shipping Promotions only apply to smalls and not to furniture or one of a kind items. All Free Shipping Promotions are for regular delivery only. If you need to have an item expedited please make a note in the note box at check out and make sure to leave a phone number so you can be contacted about shipping rate and details. 

Returns?

Due to the nature of our business and that the fact that our inventory is constantly changing we can not accept returns. Make sure you purchase with a purpose. We suggest if something does not work out for you, you may always use it for a gift. If you item is delivered broken or damaged please contact us As soon as possible  so that we can resend the item. Please remember to keep all packaging the item came in. We do not accept claims after 10 days of receipt of item. 

What methods of payment do we take?

We accept Visa, MasterCard, American Express and Discover. As well as Pay Pal.

Where do we Ship?

At this time we can only ship to the Contiguous United States. 

Not Finding the answers you need?

Well email us then-- we are happy to help and want to make your shopping experience as easy as possible.  blackriverantiquesllc@gmail.com